The short version
StrideSpot is a small consumer-wellness company. We collect only what we need to take your order, ship it, support you, and run basic analytics so we know which ads bring people here. We do not sell or rent your personal information. We never store your full card number.
1. Who we are
This site is operated by StrideSpot LLC, 1140 SE 8th Avenue, Suite 210, Portland, OR 97214, United States. In this policy, "we" and "us" mean StrideSpot LLC; "you" means a visitor to stridespot.com or a customer.
2. What we collect
When you place an order
- Name and shipping address — to deliver your device.
- Email address — for your receipt and order updates.
- Payment details — processed by our payment provider. We receive only the last four digits of your card and the authorization result; the full number never reaches our servers.
When you visit the site
- IP address and approximate region.
- Pages viewed, time on the page, and the ad or link that referred you.
- Browser, device type, and screen size, so the site renders correctly.
3. What we do not collect
We are not a healthcare provider. We do not ask for, want, or store your medical history, diagnoses, or any clinical record. If you mention a health condition in a support email, we use it only to answer your question; we do not index or share it.
4. How we use your information
To process and ship orders, send receipts and service emails, provide support and handle returns, prevent fraud, comply with the law, and improve the site and our advertising through aggregate analytics.
5. Who we share it with
- Payment processor — to charge your order securely.
- Shipping carriers — to deliver your package.
- Hosting and email providers — to run the site and send order emails.
- Analytics and advertising partners — in aggregate, to measure ad performance.
We do not sell, rent, or trade your personal information. If ownership of the business ever changes, we'll notify you before any data is transferred.
6. Cookies
We use first-party cookies to remember your cart and your preferences, plus a small number of analytics and advertising cookies to understand traffic and measure campaigns. You can block cookies in your browser; the cart may not persist if you do.
7. How long we keep data
Order records are kept for as long as needed for warranty, accounting, and tax purposes, then deleted. Server logs and analytics data are rotated out after about 90 days.
8. Your rights
Depending on where you live (including under the CCPA and similar U.S. state laws), you may have the right to access, correct, delete, or port your personal information, and to opt out of the "sale" or "sharing" of it — which we do not do. To exercise any right, email support@stridespot.com. We respond within 45 days and never penalize you for asking.
9. Children
StrideSpot is intended for adults. The site is not directed to children, and we do not knowingly collect data from anyone under 13.
10. Security
The site runs over HTTPS. Payments go through a PCI-DSS-compliant processor, and we never store full card numbers. If we ever learn of a breach affecting you, we'll notify you by email.
11. Changes
If we make a meaningful change to this policy, we'll update the date above and, for significant changes, post a notice on the home page.
12. Contact
Questions about privacy? Email support@stridespot.com or write to StrideSpot LLC, Attn: Privacy, 1140 SE 8th Avenue, Suite 210, Portland, OR 97214.